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Accident Support


Your right to choose

Unfortunately, accidents happen. And when they do, a Vauxhall Approved Bodyshop is the right choice for accident repairs to your Vauxhall. Nobody knows your car better than us.

Six reasons to choose a Vauxhall Approved Bodyshop - the very best for you and your car.

• A named contact personally responsible for seeing your repair through to a satisfactory conclusion.
• Genuine Vauxhall parts†, backed by a full 12 months warranty, fitted by Vauxhall-trained technicians.
• Convenient repair estimating - at home or at work, wherever you want.
• Help with alternative transport - whether you need a courtesy car* or just a lift to the station.
• Vehicle collection and delivery - with your vehicle returned to you thoroughly cleaned, inside and out.
• We'll keep you informed of progress every step of the way.
And if you choose a Vauxhall approved Accident Repair Centre you get these benefits:
• Guaranteed quality using Vauxhall parts.
• 12 month Vauxhall repair warranty.
• Free vehicle collection and delivery.
• Free courtesy car.
• Agreed fixed completion date.

If you are involved in an accident remember:

  • Stay Calm! Any situation will be easier to resolve without angry or emotional reactions.
  • If anyone is injured, or there is a threat of further danger, call the emergency services immediately on 999
  • Never admit liability as this could prejudice any insurance claim.
  • Swap names, addresses, registration numbers, and if possible insurance details with the other driver(s).
  • Draw a sketch showing the exact location, street names, date, times, registration numbers of all vehicles, and weather conditions.
  • Take details of all witnesses.
  • Take photographs if possible.
  • Check the condition of your car carefully before driving off.
  • Contact Milburn of Ashington for a repair estimate and further advice.

† Subject to your insurance policy terms and conditions.

* Subject to availability and your insurance policy terms and conditions.